Operating systems, software and even hardware can be replaced, but data is not so easily recoverable or replaceable.
So, what exactly is Managed Services?
Managed Services is the outsourcing of services (in this case IT services), focussed on proactive management of your internal IT infrastructure with the main goal of cutting expenses and improving productivity & profitability within your company.
IN-HOUSE DEPARTMENT? NO PROBLEM!
We also support in-house IT departments by providing them with the necessary tools and back-end support to enhance their performance and efficiency. If your in-house IT department needs a break (because even IT nerds need a little time off from the hustle and bustle), we will happily stand in for them to ensure your business doesn’t experience any disruptions.
In the past, most businesses relied on a “break-fix” (reactive IT solution). This means that when something breaks, your phone and someone fixes the problem resulting in them invoicing you for every hour they spent. In other words, they prefer it when something breaks…that’s when they make money.
Our business model is the opposite. Our focus is on proactive management and preventing downtime instead of encouraging it. We want our clients to experience ultimate business continuity and productivity. Your business is important to you, so it’s important to us.
In short, when you experience downtime it costs us more. Because of this, you can rest assured that our team will always ensure that your business stays up and running.